UtilityPay helps customers manage their utility account information online. Customers now can choose to enroll in automatic payments and paperless billing, see current and past bills, make a one-time payment, link multiple accounts and sign up for pay by text. If you have any questions about this portal please review our FAQs page.
Understanding Your Utility Bill
City of Hamilton Income Tax assistance is available on Wednesdays from 9am to 12pm in the Utility Customer Service area of the lobby.
City of Hamilton municipal income tax is administered and collected by the Regional Income Tax Agency (RITA). All Hamilton tax payments and tax forms, for current and prior tax years, are to be submitted to RITA.
RITA provides free and simple municipal income tax services online.
FastFile – File your municipal return.
MyAccount – Review account, check and pay balance.
FastPay – Pay without logging in.
Answers to most of your municipal income tax questions can be found as well as printable forms and resources.
Returns and Payments can be mailed to:
RITA
P.O. Box 6600
Cleveland, OH 44101-2004
The City of Hamilton Finance Department can be contacted with questions at 513-785-7210 or 513-785-7153.
A drop box is located behind the Government Service Center located on Court Street. Returns, W-2s and payments collected from the drop box will be mailed to RITA for processing.